Welcome to Golden Goose Shop! These Terms and Conditions outline the rules and regulations for using our website at kids-topwear.com and purchasing our premium children’s fashion products.

By accessing this website and placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.

1. About Our Shop

Golden Goose Shop is a premium children’s fashion retailer specializing in:

  • Bottoms
  • Dresses
  • Shoes
  • Swimwear
  • Topwear
  • Underwear

Our products are designed with quality, comfort, and style in mind for your little ones.

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Use the website only for lawful purposes
  • Not attempt to gain unauthorized access to our systems
  • Not use our website to distribute viruses or malicious software
  • Be responsible for maintaining the confidentiality of your account credentials
  • Be at least 18 years old or have parental consent to make purchases

3. Products and Services

Product Descriptions

We make every effort to display our products as accurately as possible. However, please note:

  • Colors may appear slightly different due to monitor settings
  • Product dimensions are approximate
  • All products are subject to availability

Age Appropriateness

Our products are designed for children. Please check size charts and product descriptions carefully to ensure proper fit.

Non-Returnable Items

For hygiene reasons, we cannot accept returns or exchanges on underwear and swimwear unless the items are defective or not as described. These items must have their original hygiene seals intact for any return consideration.

4. Ordering and Payment

Order Process

  1. Select your items and add them to your cart
  2. Proceed to checkout
  3. Enter shipping and payment information
  4. Review your order and confirm
  5. Receive order confirmation via email

Accepted Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing

All prices are in US dollars and include applicable taxes unless otherwise stated. We reserve the right to adjust prices at any time, but this will not affect orders already placed.

Order Confirmation

Your order is not confirmed until you receive an order confirmation email from us. If we cannot fulfill your order, we will notify you and refund any payments made.

5. Shipping and Delivery

Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays).

Shipping Options

Standard Shipping: $12.95 via DHL or FedEx

  • Delivery within 10-15 business days after shipment
  • Trackable service with delivery updates

Free Shipping: Available for orders over $50 via EMS

  • Delivery within 15-25 business days after shipment
  • Basic tracking available

Note: Delivery times are estimates and may vary depending on your location and customs processing. We currently ship worldwide, excluding some Asian countries and remote areas.

Customs and Import Duties

International customers may be subject to customs fees and import duties, which are the responsibility of the customer. We have no control over these charges.

6. Returns and Refunds

Return Policy

We want you and your little ones to be completely happy with your Golden Goose Shop purchase.

Returns are accepted within 15 days of receiving your order, provided that:

  • Items are unused, unworn, and in original condition with all tags attached
  • Original packaging and proof of purchase are included
  • The return is not for underwear or swimwear (unless defective)

Return Process

  1. Contact us at [email protected] within 15 days of receipt
  2. Wait for approval (response within 2 business days)
  3. Package your return securely in original packaging with all tags attached
  4. Ship your return to: Golden Goose Shop Returns, 2613 Lynn Street, CHARLOTTE, US 37036
  5. Use a trackable shipping service (we’re not responsible for lost returns)

Refund Process

  • Returns are inspected within 3-5 business days of arrival
  • Refund issued to original payment method
  • Processing time: 5-7 business days after approval
  • Bank processing may take additional 2-5 business days

Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped or defective product). Original shipping fees are non-refundable.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Golden Goose Shop or its content suppliers and protected by international copyright laws.

You may not:

  • Reproduce, duplicate, copy, or resell any part of our website
  • Use any content for commercial purposes without our express written permission
  • Use any data mining, robots, or similar data gathering tools

8. Privacy Policy

Your privacy is important to us. Please refer to our separate Privacy Policy for detailed information about how we collect, use, and protect your personal data.

9. Limitation of Liability

Golden Goose Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our products or website
  • Delays or failures in delivery due to circumstances beyond our control (e.g., natural disasters, customs delays)
  • Any errors or omissions in product descriptions or pricing

Our total liability for any claim related to your use of the website or purchase of products shall not exceed the purchase price of the products in question.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of North Carolina, USA. Any disputes shall be subject to the exclusive jurisdiction of the courts of Mecklenburg County, North Carolina.

11. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Golden Goose Shop
2613 Lynn Street
CHARLOTTE, US 37036
Email: [email protected]

Thank you for choosing Golden Goose Shop for your children’s fashion needs!